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Order tracking will create a nicer experience for your customers.
Without order tracking, your customers will often feel anxious about their orders. And then what happens?
They email you, or they call you. These sorts of requests eat up your time and are completely unnecessary.
The solution is simple: give customers the shipping info to look it up on their own and contact the carrier directly if there’s an issue. These plugins make that easy to do.
Order tracking plugins
The plugins listed here will let you enter a tracking ID into any order and share it with the customer.
Tracking info can show up in the order update emails and the member dashboard. Some of these plugins automatically generate the tracking URLs based on the ID. Some take it even further and embed a visual timeline of the order updates on your website.
Keep these features in mind when browsing the plugins below to help select the plugin that will be best for your website.
Here are my top picks for the best order tracking WooCommerce plugins.
1. YITH WooCommerce Order Tracking
Plugin Description
The YITH WooCommerce Order Tracking plugin makes shipment tracking simple for you and your customers. This plugin lets your customers easily view the live tracking info for all of their purchases so they can keep tabs on their deliveries.
This order tracking plugin integrates with a whopping 90 shipping companies. This includes all the popular carriers and lots of smaller regional shipping providers. If you normally stick with one carrier, you can set them as your default from the settings menu.
The shipping provider will give you a tracking ID that you can then add to the order in the WooCommerce menu. The main Orders menu updates so that you can see which shipments have been delivered, and there’s a handy link taking you to the tracking status page on the carrier’s website. Your customers will get the same link and information in their member account dashboard and the order confirmation email. If you use an order status plugin from YITH, you can also display your custom order statuses in addition to those provided by WooCommerce core.
Overall, this is an excellent plugin and makes order tracking with WooCommerce easy and intuitive. The only feature it’s missing is the ability to embed tracking updates on your own website.
2. WooCommerce Shipment Tracking Pro
Plugin Description
WooCommerce Shipment Tracking Pro Plugin is a powerful plugin that lets store owners integrate the order tracking functionality from top carriers, including UPS, USPS, FedEx, DHL Express, and 85+ others.
Once you get this plugin installed, you’ll be able to add shipment tracking information to orders by importing a CSV file containing the tracking data. It automatically marks the orders as completed and eliminates the manual work you’d normally have to do.
You can also send shipment tracking notifications to customers when they complete their orders (with customizable text and branding) and give them access to a tracking lookup page in their account dashboard. Thanks to all the shipping carrier integrations, this plugin can give customers live shipment tracking information.
Another cool feature in this plugin is its integration with the popular WPML plugin, which lets you send tracking emails in the customer’s native language. Lastly, if you’re using a shipping solution like ShippingEasy or Shipstation, this plugin can automatically fetch the shipping data and include it in your emails without any manual labor on your part at all.
3. WooCommerce Shipping Tracking
Plugin Description
If you want complete control over your website’s delivery options, check out the WooCommerce Shipping Tracking plugin. It’s extremely advanced and can do a lot more than simple order tracking.
With this plugin, you can select your carriers and add calculations for estimated shipping costs and delivery dates. These can be set for individual products or entire product categories at once. Once set, your customers can view estimated delivery dates for each product while they’re viewing their cart.
After a customer completes their purchase and you’ve entered the tracking ID, they’ll find a shipping timeline view available for their order. It shows them when it departed, arrived, and was processed at each facility. And, of course, it displays a final delivery date and time.
This plugin will take a while to configure, but if you want a more advanced solution for delivery estimates and shipment tracking, this is an excellent choice.
4. Shipment Tracking
Plugin Description
The official Shipment Tracking plugin for WooCommerce is simple and straightforward. It lets you add tracking info from any of the top shipping providers. This includes USPS, TNT, Royal Mail, Australia Post, Canada Post, UPS, FedEx, OnTrac, and quite a few others.
When a customer completes checkout, the order will the status be held. You can then enter the shipping provider and the tracking number they provided. Once the tracking info is saved, you can change the order status to Complete. The customer will receive the completed order email immediately after including the shipment info and a link to the carrier’s tracking page.
The simplicity of this plugin is nice and if it works for your carrier of choice then it’s a top contender for your website.
5. WooCommerce Orders Tracking
Plugin Description
This is a nice plugin to help your customers track their orders. It integrates with lots of shipping companies so you can automatically generate tracking links and share them with customers.
WooCommerce Orders Tracking touts integration with PayPal, but it works with all payment gateways. The only difference is that with PayPal, you can add the tracking info into the email and their order summary in PayPal.
The feature that sets this plugin apart from others is the SMS functionality. You’ll need to create an account with an SMS sender like Twilio, but this plugin handles all of the technical work for you. The main benefit is that once you’ve entered the tracking ID, it can send automated text messages to your customers the same way Amazon and other major online retailers do without any further input on your end.
If you want to send text messages order updates, this is the best plugin for your eCommerce site.
Which order tracking plugin is best?
YITH WooCommerce Order Tracking works great for integrating tracking info in your site and email notifications. It also works with more shipping providers than any other plugin.
It will take you more time to set up the WooCommerce Shipping Tracking plugin, but it does let customers view shipping updates on your website instead of linking out to the carrier’s website.
Those are the two plugins that stand out the most, but any of these could be best based on your store’s specific needs.
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