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What are your customers buying?
And what pages are they viewing?
This kind of data can be extremely helpful when optimizing your eCommerce store for profit.
And like most things WooCommerce, there’s a plugin that can help.
Using one of the plugins listed here, you’ll be able to:
- View the full order history of every customer
- See the search terms used by customers
- Get a list of timestamped page views for each customer
- Find important metrics like customer lifetime value
If that sounds like something you want for your store, keep reading to find the plugins that can help.
WooCommerce customer order history plugins
The WooCommerce plugins listed below will let you see every purchase made by each customer. Some of them include additional insights and calculated metrics on top of that, but any of the plugins here could work well for your site.
Here are my top recommendations for the best WooCommerce customer order history plugins.
1. YITH WooCommerce Customer History
Plugin Description
YITH WooCommerce Customer History is an invaluable tool for understanding your customer’s shopping habits and goes way beyond a simple purchase history.
For starters, there is a basic order history page provided for every customer. On this page, you can view the customer’s account info and a snapshot of their total number of orders and total order cost. Below, there is a full list of their latest orders, searches, and session history. The session history is especially insightful because it shows you every page they’ve visited, when they added items to their cart, and when they completed an order.
Your Customers menu will also be updated with each customer’s number of orders, pending orders, refunds, average order cost, and the total amount of money they’ve spent. This is an easy way to see which customers are spending the most. Then you can drill down into their behavior on your site to figure out what they’re buying and what is causing them to buy.
This customer history plugin also includes aggregated analytics, so you can view the search terms used on your store and a list of your all pages sorted by page views. If you like these types of reports, you might also want to add a WooCommerce expenses plugin to your site for even more robust analytics.
Overall, this is an awesome plugin for understanding the shopping habits of your customers.
2. WooCommerce Customer History
Plugin Description
WooCommerce Customer History is a straightforward plugin to view a list of all the products purchased by each user.
Once you install this plugin, each customer’s page in WooCommerce will have a new section where you can view every page they visited on your site, including the time they visited that page as well as the amount of time they spent on it. There’s a separate purchase history section where you can view all of their orders in chronological order. Each order displays the total revenue of the order and links to the full order page in WooCommerce.
Using these reports, you can learn a lot about how people navigate your store and how long it takes them to commit to a purchase. These insights can be invaluable for optimizing your store and increasing your revenues.
The customer visit and purchase logs are well designed and easy to use. However, it would be nice if this plugin provided just a bit more info or combined this data the way the YITH plugin does. That said, it’s still an excellent plugin for viewing your customer’s order history.
3. WooCommerce Order History Communication
Plugin Description
WooCommerce Order History Communication works differently than the other plugins listed here. Rather than adding a list of your customer’s purchases to your admin menu, it gives you a way to communicate with your customers through their order details page.
With this plugin activated, customers can visit the Orders page in their account dashboard, and they’ll find a new text area where they can submit a message. You can enable this contact form for any order status, but it will be especially helpful for Pending and On-hold orders. When a customer submits a message, you’ll get an email alert with a link to the page where you can reply. As an admin, you can also view the complete chat history in the sidebar of the order page in WooCommerce, which adds some nice context.
While this plugin is helpful for adding more communication with your customers, it may be easier to use a contact form and stick to more traditional communication channels like email and live chat.
4. WooCommerce Customer History
Plugin Description
WooCommerce Customer History is another option for viewing a full list of each customer’s purchases.
Using this plugin, you’ll find a new page that lists each customer along with stats like their total orders and lifetime revenue. You can view each customer’s profile to get more data and a complete view of their browsing and buying history. This is great for seeing what steps they took before buying.
This plugin also includes an email tool for sending custom emails directly from your dashboard. It’s a convenient way to request feedback or check in on customers that abandoned their carts.
Overall, it’s a decent WooComerce order history plugin and comes at an affordable price.
Which customer history plugin is best for your store?
If you’re unsure which plugin to choose for your store, here’s my final tip.
YITH WooCommerce Customer History is my #1 recommendation because it combines the customer’s browsing and purchasing history. You’ll get better insights by seeing the full picture of their actions as they visit pages, add items to their cart, and checkout.
I hope this collection made it easy for you to pick out the best customer history plugin for your WooCommerce store.
Thanks so much for reading!
